Terms and Conditions

Last Updated: January 14, 2026

1. Acceptance of Terms

By accessing and using Journita.ai ("the Service"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Service.

2. Description of Service

Journita.ai is an AI-powered travel planning and booking platform that provides personalized recommendations for flights, accommodations, restaurants, activities, and other travel-related services. We act as an intermediary between you and third-party service providers.

3. User Accounts

To use our Service, you must:

  • Be at least 18 years old or have parental consent
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

4. Bookings and Payments

4.1 Booking Process: When you make a booking through our Service, you enter into a direct contract with the service provider (airline, hotel, restaurant, etc.). We facilitate the booking but are not a party to the transaction.

4.2 Pricing: All prices are displayed in the currency specified and may be subject to change. Additional fees, taxes, and charges may apply.

4.3 Payment: Payment is processed securely through our third-party payment processors. You authorize us to charge your payment method for all bookings made through the Service.

4.4 Cancellations and Refunds: Cancellation and refund policies are determined by the individual service providers. We will assist in processing cancellations but cannot guarantee refunds.

5. AI-Powered Recommendations

Our AI assistant provides personalized recommendations based on your preferences and available data. While we strive for accuracy, we do not guarantee that:

  • Recommendations will meet your expectations
  • All information is current or error-free
  • Services will be available at the time of booking

6. User Conduct

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Infringe on intellectual property rights
  • Transmit viruses or malicious code
  • Attempt to gain unauthorized access to our systems
  • Harass, abuse, or harm other users
  • Use automated systems to access the Service without permission

7. Intellectual Property

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, and software, are owned by Journita.ai and protected by copyright, trademark, and other intellectual property laws.

8. Third-Party Services

Our Service integrates with third-party providers. We are not responsible for:

  • The quality, safety, or legality of services provided by third parties
  • The accuracy of third-party information
  • Third-party terms and conditions or privacy policies

9. Limitation of Liability

To the maximum extent permitted by law, Journita.ai shall not be liable for:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages arising from third-party service providers
  • Damages exceeding the amount paid by you in the past 12 months

10. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

11. Travel Advisories and Safety

You are responsible for:

  • Checking travel advisories and restrictions
  • Obtaining necessary travel documents (passports, visas)
  • Ensuring you meet health and vaccination requirements
  • Purchasing appropriate travel insurance

12. Indemnification

You agree to indemnify and hold harmless Journita.ai from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

13. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.

14. Changes to Terms

We may modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

16. Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with [Arbitration Rules], except where prohibited by law.

17. Contact Information

For questions about these Terms, please contact us at:

Email: info@journita.ai
Website: journita.ai

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.