Privacy Policy

Last Updated: January 14, 2026

1. Introduction

Welcome to Journita.ai ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered travel planning application and services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, phone number, and password when you create an account
  • Profile Information: Travel preferences, budget ranges, interests, and dietary restrictions
  • Booking Information: Flight details, hotel reservations, restaurant bookings, and activity reservations
  • Payment Information: Credit card details and billing information (processed securely through third-party payment processors)
  • Location Data: Current location and destination information to provide personalized recommendations
  • Communication Data: Messages, voice inputs, and interactions with our AI assistant
  • Usage Data: Information about how you use our app, including search queries, bookings, and preferences

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our AI-powered travel planning services
  • To personalize your experience and deliver tailored recommendations
  • To process bookings and transactions
  • To communicate with you about your account, bookings, and updates
  • To train and improve our AI algorithms for better recommendations
  • To detect, prevent, and address technical issues and fraudulent activities
  • To comply with legal obligations and enforce our terms of service

4. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who help us operate our services (airlines, hotels, restaurants, payment processors)
  • Business Partners: Travel and hospitality partners to fulfill your bookings
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and monitoring
  • Compliance with PCI DSS standards for payment processing

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing communications
  • Disable location services (though this may limit functionality)
  • Request a copy of your data
  • Object to certain data processing activities

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and data at any time.

8. Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our app and updating the "Last Updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: info@journita.ai
Website: journita.ai